FAQ
Opening and Viewing Tickets To open a Ticket On the aizan Helpdesk home screen, click New Support Ticket. In the Requester field, add your email address...
Tue, 30 Nov, 2021 at 3:13 PM
Escalations Customers are welcome to request an escalation for any Ticket. Whenever possible, we ask customers to limit escalations for ports, user acces...
Fri, 7 Mar, 2025 at 2:01 PM
Helpdesk structure The most important thing to note about the aizan Helpdesk is it does not operate as a contact centre. The aizan team members that re...
Tue, 22 Jun, 2021 at 9:59 AM